Warranties and Disclaimers - Limitation on Liability

CustomVault makes the following warranties:

  • For a period of one (1) year from the date that original equipment is installed and commissioned by CustomVault for Client’s use, CustomVault warrants that all equipment installed by CustomVault shall be free from any material defects and conform to the manufacturer’s specifications, and that all labor performed during such installation has been performed in a diligent and workmanlike manner.
  • For a period of thirty (30) days following any service or repair, CustomVault further warrants that all replacement parts installed by it shall be free from any material defects and conform to manufacturer’s specifications, and that all labor during such service or repair has been performed in a diligent and workmanlike manner.
  • With respect to maintenance and repair services provided for an annual service fee, CustomVault warrants that all labor will be performed in accordance with the description of the plan(s) selected by Client in the Maintenance and Repair Services Schedule and in a diligent and workmanlike manner.

CustomVault’s sole liability and Client’s sole remedy under the warranties provided above shall be free re-performance of services and free replacement or repair (at CustomVault’s option) of the equipment as may be required to substantially conform the equipment or services to the warranties provided above.

Notwithstanding any provision contained in this Agreement to the contrary, the maximum liability of CustomVault together with its Related Parties (as defined below) to any person or entity whatsoever arising out of or in connection with any sale, installation, servicing or repair of any goods, whether such liability arises from a claim based upon contract, warranty, tort or otherwise, shall in no case exceed the pro rata amount actually paid to CustomVault hereunder with respect to the specific product or services that caused the damages for the branch or other location at which the damages arose.


Follow Events

Limited Access Conditions
Class-2 LightWeight™ system installed on the 11th floor suspended over the domed, unstable ceiling of the bank floor below.

Monumental Scale
Constructed the largest modular vault to date - a 20,000 square foot structure.

Accomodating Particular Use Requirements
Designed a UL listed vault system for a jewelry distribution center where the vault door was mounted waist-high to accommodate a conveyor running through the vault.

Tight Timeframes
Completed the largest multi-unit modular vault project ever undertaken, an installation of 64 modular vaults at an undisclosed U.S. military base.

Remote Location
Installed equipment for the first western-style bank in Vladivostok, Russia.